In a hotel, first impressions are everything. The way your front desk staff greets and attends to customers can make or break the image of your hotel....
The Chinese brands are establishing footholds in international gateway cities with Dalian Wanda Group leading the way....
InterContinental Hotels Group (IHG) announces the opening of the new 99-room Holiday Inn Express® Fort St. John hotel....
According to a study presented at HSMAI’s ROC, the sentiment of reviews is the most important factor in business travelers’ booking decisions....
Today, in hotel marketing there seems to be little consideration for what made a hotel originally stand out: Its authenticity and personality....
Costs for acquiring guests have been rising. Have you considered why?...
Courtyard by Marriott plans to open its first hotel in Bosnia and Herzegovina next year. The hotel will be the second Marriott International property in Bosnia and Herzegovina after the Residence Inn Sarajevo, which will open in early 2015....
Marriott International has appointed Jeff Fowler as the new general manager for the Courtyard Atlanta Airport South Sullivan Road....
The share of international guests is higher in Southern European hotel markets, but a focus on non-European guests draws a different picture....
Imagine the hotel you re staying at being able to pinpoint your location and send you a message about a deal at the spa. That s exactly what Marriott International is starting to do today with the introduction of LocalPerks, a new feature wi...