[TravelNews] The formula for service excellence in luxury hotels Date：2015-06-19 13:17:40 Click：10 Times
It’s a big challenge for the luxury hotels to provide excellence service in such a competitive market. The Assistant General Secretary for Les Clefs d’Or International James Ridenour gives 11 advice to establish great service for your ho...
[TravelNews] STR Global: Asia/Pacific YTD results for June Date：2015-06-19 13:17:40 Click：10 Times
Hotels in the Asia Pacific region experienced mixed results during the first six months of 2014 when reported in U.S. dollars, according to data compiled by STR Global....
[TravelNews] Hacker Takes Control of Hundreds of Rooms in Hi-Tech 5-Star Shenzhen Hotel Date：2015-06-19 13:17:40 Click：9 Times
A San Francisco-based cybersecurity expert claims he has hacked and taken control of hundreds of highly automated rooms at a five-star Shenzhen hotel....
[TravelNews] European chain hotels market review. Date：2015-06-19 13:17:40 Click：8 Times
Happy days for Barcelona and Milan: Both cities recorded growth in gross operating profit per available room (GOPPAR) of 8.5% and 4.1% respectively in June, confirming the first semester and the rolling 12 months to June profit surges....
[TravelNews] Three Tough Questions for the Hotel Industry Date：2015-06-19 13:17:40 Click：7 Times
The author took a road trip a few weeks back and thought about the current state of the hotel industry through this thip....
[TravelNews] The Role of Traditional Sales & Marketing in the Digital Age Date：2015-06-19 13:17:40 Click：12 Times
Graham Wilson , Accor’s Senior Vice President Sales Distribution, Asia Pacific, Accor expound the role of traditional sales & marketing in the digital age....
[TravelNews] Study examines why Millennials choose loyalty programs Date：2015-06-19 13:17:40 Click：13 Times
Two-thirds (66%) of Millennial high-frequency travelers rate “unique rewards” as an important factor when choosing a hotel loyalty program, compared with just 43% of their older counterparts, according to a new Deloitte study, Winning th...
[TravelNews] Hoteliers need to find 'tipping point' to convert episodic guests into dedicated loyalists Date：2015-06-19 13:17:40 Click：10 Times
Two-thirds (66 percent) of millennial high-frequency travelers rate "unique rewards" as an important factor when choosing a hotel loyalty program....
[TravelNews] Las Vegas Strip’s First Bitcoin ATM Becomes Operational Date：2015-06-19 13:17:40 Click：10 Times
Tucked inside a gift shop on a modest stretch of Las Vegas Boulevard South, a new way for visitors to get cash went live today: the Strip’s first Bitcoin ATM....
[TravelNews] 8 ways to improve guest satisfaction Date：2015-06-19 13:17:40 Click：6 Times
Hotel operators should manage carefully social media and online reputation to maximize guest satisfaction, webinar panelists said....