[TravelNews] Create An Emotional Link To Earn Guest Loyalty Date:2015-06-19 13:17:43 Click:8 Times
Hotel-company presidents tell NYU Investment Conference attendees emotional attachment and loyalty are essential elements in the success of brands....
[TravelNews] Is The Future Of Hotel Loyalty Programs Social? Date:2015-06-19 13:17:43 Click:6 Times
When seeking to increase customer loyalty and share of wallet, hotel chains should seriously harness the power of social media to differentiate their loyalty programs....
[TravelNews] HOTELS Interview: Starwood’s Evolving Element Date:2015-06-19 13:17:43 Click:10 Times
Earlier this week, Starwood announced that Element will double its portfolio by 2017 and revealed that it plans to launch a brand refresh later this year....
[TravelNews] TripAdvisor’s Latest Air Travel Survey Highlights Favorite Technologies Date:2015-06-19 13:17:43 Click:9 Times
TripAdvisor’s now-annual survey of air travelers has revealed which travel technologies respondents are most appreciative of....
[TravelNews] Ditch The Old Loyalty Program Steps To Keep Customers In A World Of Choice Date:2015-06-19 13:17:43 Click:14 Times
Hotel loyalty programs should be consigned to the history books – your guest has moved on so too should your efforts to convince them to come back....
[TravelNews] Engaging the traveler in real time: Ancillary revenue, upselling, and the mobile platform Date:2015-06-19 13:17:43 Click:24 Times
Use of mobile devices has skyrocketed,hotels need to find ways to reach, and engage, guests via their mobile devices....
[TravelNews] Accor into overdrive with asset-heavy stance Date:2015-06-19 13:17:43 Click:16 Times
With its latest portfolio acquisitions—two pieces of business with 97 hotels in three countries—Accor appears actively committed to an asset-heavy approach....
[TravelNews] Jiuhua Jin Jiang International Hotel Opens In Zhenjiang, Jiangsu Province Date:2015-06-19 13:17:43 Click:7 Times
Jin Jiang International Hotels continues to further expand in the prefecture level city of Zhenjiang, Jiangsu province, in the eastern region of China....
[TravelNews] How sensors control guestrooms Date:2015-06-19 13:17:43 Click:8 Times
Energy controls assisted by guest detection sensors will detect when a guest enters a room, and either heat or cool it to a comfortable degree until they leave....
[TravelNews] Learning From The Recession: Beware Memory Loss Date:2015-06-19 13:17:43 Click:10 Times
What is the difference between managing in a boom and managing in a deep recession?” “None.”...