The St. Regis Sanya Yalong Bay Resort recently announced Anne Scott to be the General Manager....
The researchers compared guest behavior at 24 hotels participating in Stash, with the hotels providing over two years of transactional data for more than 50,000 guests, both members and non-members....
Do not be discouraged if your hotel receives a negative review. Instead, take the time to craft a well-thought-out management response. Here on some tips on how to respond to negative reviews....
Wang Jianlin, chairman of Dalian Wanda Group, and David Cameron, the UK Prime Minister, announced this major investment project after their meetings at the annual meeting of the World Economic Forum....
Anthony McDonald, CEO, Boutique Hospitality Management Asia (BHMAsia), talks about the company’s brands and future expansion plans…...
Unlike the airlines, hotels have no global standard. "This is not about giving away free data, but rather collaborating, sharing and agreeing a common standard that can be used across companies. "...
Jin Jiang International Hotel Management Co. announced that its outgoing CEO Bernold Schroeder will be replaced by Simon Zhang, the former CEO of Shanghai Jin Jiang International Hotels Development Co. ....
IHG s CEO Richard Solomons spoke with us on the revamp of its Holiday Inn and Crowne Plaza brands at last month s IHG Americas Investors and Leadership Conference in Las Vegas....
The phrase “future of travel” is thrown around liberally in this industry, often as part of the dialogue around launching innovative products or disruptive startups....
Booming economy – check; Growing middle class – check; High levels of disposable income – check; Big spenders abroad – check. Over the last few years, China has been heralded to an undisputed No. 1 spot as the fastest growing touris...