The new customer relationship strategy is the driving force behind a comprehensive transformation of the Company....
Source has launched a new app platform with the aim of saving hotels 30% on the cost of fulfilling room service and concierge requests....
Many Chinese hotel groups penetrated into overseas markets in the form of mergers, acquisitions and cooperation.t...
Twitter’s head of travel Jeff Flores shared some best practices for reaching consumers on Twitter during the Phocuswright Conference....
Starwood Hotels & Resorts Worldwide has announced the opening of Sheraton Wuhan Hankou Hotel which marks the debut of the Sheraton brand in Wuhan....
More tourists are unhappy with restaurants and hotels here, the latest Customer Satisfaction Index of Singapore has found....
How do London restaurants and hotels make sure their regular customers feel special? We asked some of them and got the following answers....
Expedia is leveraging the exponential growth in mobile bookings with a new tablet app, even as it urges hotels and airlines to make available suitable inventory for the channel....
A Hilton Hotel - Chicago to Caribe Hilton in San Juan, Puerto Rico, 20 storied Hilton Hotels & Resorts properties have been designated to join the prestigious Historic Hotels of America organization....
Mews Navigator is an advanced travel technology platform that allows hotels and travellers alike to share in a more contemporary travel experience....