Now is the time to put revenue management and sales and marketing strategies in place to eke out your fair share. Think of creative ways to capture that demand. Easy-to-book packages that offer value and a taste of the local surroundings are...
“There is huge focus on customer lifetime value, with which big data is tied. You need a relationship [with the customer] so you understand what they like and how to enticed them back.”...
In short, if we want high performing team members who come to work motivated, we have to create a motivating environment for them to work in so that we can capture and maintain that motivation....
Shangri-La Hotels and Resorts and Ferrari have announced their partnership for the Ferrari Challenge Series at the Ferrari Racing Days in Shanghai....
Expedia.com revealed the results of a study that showed marked contrasts in the way that residents of different countries save for vacation and also how they spend while on vacation....
London’s hotel bookings for the weekend of ‘Trooping the Colour’ are at almost a third filled, with 60.8 per cent of rooms, on average, for the Friday and Saturday nights (13-14 June 2014)....
Asia consumers are significantly more online-savvy when it comes to making their travel accommodation bookings....
Eleven has enhanced to its guest Internet management software, ElevenOS, which specifically focus on helping hotels optimize their guests’ experience on mobile devices....
Regent Hotels & Resorts has appointed Dexter Chia as Global Senior Vice President of Sales and Marketing....
The newly opened Hotel Hugo has implemented VingCard Elsafe’s Signature RFID guestroom door locks....