Consultants Baum+Whiteman, New York City, say that concepts of luxury thread through top dining trends: tasting menus running US$1,000 for two; haute chicken priced like steak; upscale food halls; bespoke spices....
Hotel Indigo is about to turn 10 years old, and Mary Winslow, brand management director, for Hotel Indigo in the Americas, is excited to discuss the brand s evolution and growth....
China Lodging Group continues to implement its aggressive growth strategy with six brands ranging from the economy to the midscale and upscale segments....
Shares of Marriott and Starwood climbed in U.S. trading after China s richest man Wang Jianlin said he has hired two investment banks to buy hotel management companies....
November 11th 2013, Starwood Hotel & Resorts Worldwide, Inc. announced Mr. Terrence Chen to be the General Manager of Sheraton Shunde Hotel....
Pullman Lijiang Resort & Spa has announced the appointment of Hartmut Schaller as the hotel’s new General Manager as of October 28, 2013....
This has been the best way I found to turn a dissatisfied customer into a loyal repeat customer. And one that is appreciative of your efforts and actions....
In an overall survey around guest loyalty, one of the biggest contributors to guest attrition rates was found to be the noise level of the hotel when the guest was trying to sleep....
The first hotel in Nanjing, China, under Marriott International s Ritz-Carlton luxury badge will open during the first quarter of 2015....
It is the season of travel, where people buckle up on planes and trains across the world, relishing the relatively recent wide-spread availability of public Wi-Fi....