When guests come to your hotel you’re constantly delivering a barrage of clues that effect their emotions, which, in turn, influence their attitudes and ultimately their behaviors....

Earlier this week Accor announced a brand refresh for its Mercure brand. What prompted Accor to do this refresh? What is the biggest challenge for Mercure faces in Europe?...

Here are some methods to use with your team or anyone else in the face of everyday conflict....

Generating engagement via social media channels and creating unique experiences for website visitors are important aspects of digital marketing. It’s also important to remember the basics – namely SEO – when building a marketing plan....

Working as a General Manager of a hotel is indeed an important position. It is your job to ensure that the hotel runs efficiently and generates profits...

M Hotel Chengdu is the first such hotel outside Singapore after M Hotel was launched in Singapore in 2000. This significant landmark marks another milestone in the Group’s venture into China....

Report highlights the potential of travel and tourism industry to boost economic resilience and job creation, but warns that environmental sustainability remains a key concern for the future....

Hilton, which now has 35 hotels in China, has opened more than 100 properties globally since the beginning of 2013, with a further 110 hotels expected to open throughout the remainder of the year....

Wyndham Hotel Group has opened its second upscale hotel in Turkey....

Late last month, the group's chairman, Wang Jianlin, told that Wanda plans to announce details on a luxury hotel project in New York City later this year, with Wanda-branded luxury hotels expected to debut in as many as 10 world cities over...