User Generated Content includes any type of content a guest may create about your hotel including social media posts, photos, blogs, reviews, etc....
As a hotelier or professional in the hospitality and service industry, it is important to know your customers....
RMS Hospitality Solutions will introduce RMS 9+ which will improve the way hotels manage real-time data and how they communicate with guests....
Mandarin Oriental International Limited has announced that it is to acquire the Hotel Ritz, Madrid in a joint venture with The Olayan Group, a Saudi Arabian multinational group....
Accor Advantage Plus, Asia Pacific’s favourite paid loyalty programme with over 350,000 members across 17 countries, has a new name and a new, more generous spirit....
The report gives an overview of the Chinese Upscale hotels brands development and analyzes the brand impact of Chinese Upscale hotels brands in March....
Capital inflows from Asia-based groups, particularly toward the purchase of luxury hotel assets, is altering the face of ownership in the U.S. and cities such as Sydney....
Ctrip isn’t going to take over 100% stake in eLong, and will keep it as a public company in order to gain approval from the regulatory body....
As Chinese travelers are on the move more often and in greater numbers than ever, is the travel industry doing enough to cater to them?...
Primed to open in the heart of Ulaanbaatar on 3 June is Shangri-La Hotels and Resorts’ latest luxury hotel -- Shangri-La Hotel, Ulaanbaatar....